We've been getting a ton of comments on two entries recently, because of two high-traffic links. One is Carol's entry on the
upcoming AIM Dashboard page, featured on the top of
AIM Today:
The other is Jen's entry on the
AIM/Bebo announcement -- it's in a
Bebo <backstage> blog entry featured on the
Bebo main page:
Both of these entries are getting lots of comments, and even more comment notifications. (We get e-mail from the tool every time someone posts a comment -- even if the person never verifies it and it doesn't go live. I'm afraid it's going to
burn out Jen's poor Blackberry.)
Nothing wrong with comments, right? We love comments. We complain when we don't get enough comments, and we do silly things to try to get more (I still need to do a post-mortem on
10/4 Day, which again went nowhere because I was a big slacker.)
However, here we have a completely different set of problems -- what to do when you get
too many comments. Especially off-topic, nasty or spam comments.
Now, the gap between what blog owners hope for (well-reasoned, insightful, comprehensible comments) and what blog commenters actually do is usually pretty wide. Like I say, high-traffic blogs attract TIPS: trolls, idiots, psychos and spammers.
However, in this case, especially since the AIM and Bebo crowds are pretty young, we're getting a lot of "yo, wazzup" comments. Nothing malicious; just not a lot we can reply to. Mostly people who want to say hi and meet other people. (From all over the world: I've seen lots of comments from the UK, Ireland, India, Australia -- as well as many others.)
It's just that the blog comments here is probably not the right place for this kind of socializing. So, unfortunately, I've been
kind of a goon, deleting a lot of off-topic comments.
However, it's really, really important to find ways to get people who want to meet other people talking to each other. I think we can do this with
AIM Chat (Web chats powered by
Userplane) -- it's in testing right now, and it should be a way to get people chatting with each other (where they don't have to worry about a stiff like me deleting their comments).
We'll talk more about AIM Chat soon.
Do you think I'm being a jerk when it comes to deleting comments? Leave me one, tell me what you think.
Thanks -- Joe
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